Lead Assist

No lead left behind.

Having Fast Response by your side means having an additional team to monitor your leads when your team is busy assisting customers and focusing on sales. Our experts respond to your leads within 10 minutes and follow-up in several hours to make sure their needs have been met.

Pairs nicely with: Live Chat

Accountability for all

Busy schedules make it hard to stay on top of incoming leads. Our Fast Response program takes care of the initial connection for you and sees to it that a member of your team has addressed the customer’s needs in a timely manner.

How Does it work?

START

2. Initial Response

Within 30 minutes (typically 5 minutes) our Fast Responders will contact the customer to thank them for their interest in in your dealership and gather additional insider information for the designated champion.

4. Follow Up with Lead

3 days after our initial response we will reconnect with the lead to ensure they have been contacted by a member of your dealership and are satisfied with the communication.

6. Customer Care & Engagement

To Improve loyalty and ensure a fruitful relationship, we will continue to stay in communication with customers via outbound promotions such as boat show call campaigns.

1. Lead Alert Received

New lead submission is received and the Fast Response team is immediately notified to take action.

3. Forward to Dealership

After the initial response, our fast responders will forward the lead and the information learned during the call to your dealership.

5. Continued Nuturing

Based on the outcome of the follow-up call the lead will be put on a nurturing path that is best suited for their stage of the buying journey.

RESULTS

START

1. Lead Alert Received

New lead submission is received and the Fast Response team is immediately notified to take action.

2. Initial Response

Within 30 minutes (typically 5 minutes) our Fast Responders will contact the customer to thank them for their interest in in your dealership and gather additional insider information for the designated champion.

3. Forward to Dealership

After the initial response, our fast responders will forward the lead and the information learned during the call to your dealership.

4. Follow Up with Lead

3 days after our initial response we will reconnect with the lead to ensure they have been contacted by a member of your dealership and are satisfied with the communication.

5. Continued Nuturing

Based on the outcome of the follow-up call the lead will be put on a nurturing path that is best suited for their stage of the buying journey.

6. Customer Care & Engagement

To Improve loyalty and ensure a fruitful relationship, we will continue to stay in communication with customers via outbound promotions such as boat show call campaigns.

RESULTS

This is an excellent company to do business with! The team is TOP NOTCH and they know how to get things done in a professional manor. It has been an absolute pleasure doing business with Marine Dealer Solutions, and I would easily recommend their services to any marine company looking for added marketing assistance!

– Paul Mikhjian | Crest Marine

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